E. Stanley & Son Roofing Ltd

Effective Date: 27/12/2025

Last Updated: 27/12/2025

E. Stanley & Son Roofing Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or communications.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Business Name: E. Stanley & Son Roofing Ltd

Business Type: Roofing and property maintenance services

Location: United Kingdom

Email: [Insert business email]

Phone: [Insert business phone]

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

Name

Email address

Phone number

Address or job location

Details about your roofing or property service enquiry

Any documents or photos you send us related to a project

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Cookies and tracking data (see Section 7)

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries or provide roofing quotes

To schedule appointments, inspections, and site visits

To deliver roofing and property maintenance services

To send invoices, receipts, and service-related updates

To improve our website performance and user experience

To send occasional marketing or service updates (only if you have opted in)

To comply with legal obligations

We do not sell or share your personal information with third-party marketers.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Contractual necessity – to provide a quote or carry out work you requested

Legitimate interests – to operate and improve our business

Consent – for marketing communications

Legal obligation – such as tax, accounting, or compliance requirements

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your data, including:

Secure cloud storage

Encrypted devices and systems

Restricted access to personal data within our team

Regular system updates and security monitoring

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or meet legal requirements.

6. Sharing Your Information

We may share your data with:

Service providers such as payment processors, CRM systems, or contractors assisting with roofing jobs

Legal or governmental authorities when required by law

We never sell or rent your personal information.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience

Analyse website performance

Track marketing and traffic sources

You can disable cookies at any time in your browser settings, though some website features may not function properly.

8. Your Rights (UK GDPR)

You have the following rights regarding your personal data:

Right to access your information

Right to correct inaccurate data

Right to request deletion (“right to be forgotten”)

Right to restrict processing

Right to object to marketing

Right to data portability

To exercise any of these rights, contact us at the email provided above.

9. Marketing Communications

You will only receive marketing messages from us if:

You opted in, or

You are an existing customer and the communication relates to similar services

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

10. External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.